Effective Date: 1 November 2025

Majesty Holdings Pty Ltd (ACN 140 407 236) trading as Silverback Peptides
PO Box 212, Moorebank NSW 1875, Australia

1. Acceptance of Terms

Welcome to silverbackpeptides.com.au (the “Website”), operated by Majesty Holdings Pty Ltd (ACN 140 407 236) trading as Silverback Peptides (“we,” “us,” or “our”). By accessing, browsing, or using this Website, or by placing an order for products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms in their entirety, you are expressly prohibited from using the Website and must discontinue use immediately.

2. About the Company

Silverback Peptides is an Australian-based supplier of research peptides, biochemical compounds, and related laboratory materials. All products are sold strictly for in vitro research, laboratory analysis, and educational purposes only. Under no circumstances are our products intended for human consumption, veterinary use, medical treatment, diagnostic applications, or clinical research involving human or animal subjects.

3. Eligibility & Buyer Representations

By purchasing from this Website, you represent and warrant that:

  • You are at least 18 years of age and possess the legal capacity to enter into binding contracts;
  • Your purchase and intended use of products comply with all applicable local, state, federal, and international laws, regulations, and institutional policies;
  • You are a qualified researcher, laboratory professional, or educational institution with legitimate scientific purposes for acquiring these materials;
  • You understand that products require specialised handling, storage, and disposal protocols consistent with laboratory safety standards.

You assume full legal and financial responsibility for ensuring compliance with all jurisdictional requirements. We disclaim all liability for unauthorised possession, use, or distribution of purchased materials.

4. Product Classification & Disclaimer

All products offered on this Website:

  • Are not therapeutic goods and are not listed on the Australian Register of Therapeutic Goods (ARTG);
  • Are not approved by the Therapeutic Goods Administration (TGA) or any international regulatory body for human or veterinary use;
  • Are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition;
  • Must not be used for self-experimentation, compounding, or administration to humans, animals, or biological systems outside controlled laboratory environments.

All scientific descriptions, specifications, and reference materials provided are for educational and informational purposes only and do not constitute medical, scientific, or legal advice.

5. Orders, Pricing & Payments

By submitting an order, you confirm that:

  • All information provided is accurate, current, and complete;
  • You are authorised to use the designated payment method;
  • You have reviewed and expressly agreed to these Terms and the research-use declaration via the mandatory acknowledgment checkbox at checkout.

All prices displayed are in Australian Dollars (AUD) and are inclusive of GST where applicable. Shipping costs are calculated and displayed at checkout prior to order confirmation.

Payments are processed through secure PCI-DSS compliant third-party payment processors. We do not store complete payment card information. By submitting payment, you authorise us (and our payment processor) to charge the nominated payment method for the full order amount.

We reserve the unconditional right to refuse, cancel, or limit any order without liability, including but not limited to circumstances involving:

  • Suspected fraudulent activity or unauthorised payment methods;
  • Violations of applicable laws or export control regulations;
  • Product unavailability or supply chain constraints;
  • Patterns of purchasing inconsistent with legitimate research purposes.

6. Chargebacks & Payment Disputes

You agree to contact us in good faith to resolve any order or billing issue before initiating a chargeback or payment dispute with your card issuer or bank. Initiating a chargeback in respect of an order that has been delivered, or that you have accepted, without first attempting resolution with us, constitutes a material breach of these Terms.

In the case of a fraudulent or unjustified chargeback, we reserve the right to recover the disputed amount together with any associated bank fees, administrative costs, and legal expenses, and to refuse future service to the account holder.

7. Shipping, Title & Risk of Loss

We endeavour to dispatch orders promptly from our Australian distribution facility. Estimated delivery timeframes are provided at checkout and constitute good-faith projections rather than guaranteed commitments.

Title and risk of loss transfer to the purchaser upon dispatch from our facility. You bear sole responsibility for:

  • Compliance with import regulations, customs requirements, and biosecurity protocols in your jurisdiction;
  • Payment of duties, taxes, and customs fees;
  • Proper handling, storage, and chain-of-custody documentation upon receipt.

Subject to your non-excludable rights under the Australian Consumer Law, we assume no liability for orders delayed, seized, destroyed, or rejected by customs authorities, law enforcement agencies, or regulatory bodies. No refunds or replacements will be issued for shipments confiscated due to import violations or regulatory non-compliance.

8. Export Controls & International Orders

Certain products may be subject to Australian or international export control legislation, including the Defence Trade Controls Act 2012 (Cth) and equivalent foreign regulations. You warrant that your purchase, receipt, and use of products will comply with all such laws. We reserve the right to refuse export of any product to any jurisdiction at our sole discretion.

9. Returns, Refunds & Product Integrity

Due to the perishable, temperature-sensitive, and regulated nature of biochemical research materials, change-of-mind returns are not accepted.

If products arrive demonstrably damaged, contaminated, or materially incorrect (wrong item or quantity), you must notify us within 48 hours of delivery at support@silverbackpeptides.com.au with comprehensive photographic documentation and batch numbers. We will, at our discretion, provide a replacement product or refund.

Nothing in this clause limits any non-excludable consumer guarantee, right or remedy available to you under the Australian Consumer Law (see Section 13).

10. Promotional Offers

Discount codes, promotional pricing, and special offers are subject to modification or withdrawal without prior notice. Unless explicitly stated otherwise, promotional benefits are non-cumulative; only one discount code may be applied per transaction. Promotional credits have no cash value and cannot be transferred or exchanged.

11. Marketing Communications

We send commercial electronic messages only where you have given consent in accordance with the Spam Act 2003 (Cth). Every marketing email contains a functional unsubscribe link. You may also unsubscribe at any time by emailing privacy@silverbackpeptides.com.au.

12. Account Security

Registered account holders are responsible for maintaining strict confidentiality of login credentials and for all activities occurring under their account. You agree to notify us immediately of any unauthorised access or security breach. We reserve the right to suspend or terminate accounts exhibiting suspicious activity or Terms violations.

13. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.

Where we are entitled to do so under section 64A of the Australian Consumer Law, our liability for breach of a non-excludable consumer guarantee is limited, at our option, to:

  • the replacement of the goods or the supply of equivalent goods;
  • the repair of the goods;
  • the payment of the cost of replacing the goods or acquiring equivalent goods; or
  • the payment of the cost of having the goods repaired.

14. Intellectual Property Rights

All content appearing on this Website — including but not limited to text, graphics, logos, product nomenclature, technical specifications, images, software, and trade dress — constitutes the exclusive property of Majesty Holdings Pty Ltd or its licensors and is protected by Australian and international copyright, trademark, and intellectual property laws.

Unauthorised reproduction, distribution, modification, display, or transmission of any Website content is strictly prohibited and may result in civil and criminal penalties.

15. Limitation of Liability

To the maximum extent permitted by applicable law, and subject always to Section 13 (Australian Consumer Law), Majesty Holdings Pty Ltd and its directors, officers, employees, agents, and affiliates disclaim all liability for:

  • Personal injury, death, or property damage resulting from product misuse, improper handling, storage failures, or laboratory accidents;
  • Regulatory enforcement actions, criminal prosecution, or civil penalties arising from unlawful possession or use;
  • Consequential, incidental, indirect, or punitive damages, including lost profits, research data loss, or reputational harm;
  • Website operational interruptions, data breaches, or technical errors.

Our aggregate liability shall not exceed the total purchase price of the specific products giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Majesty Holdings Pty Ltd and its affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses — including reasonable legal fees — arising out of or relating to:

  • Your breach of these Terms or applicable law;
  • Your negligent or intentional misuse of products;
  • Your violation of third-party rights, including intellectual property or privacy rights;
  • Any research outcomes, publications, or applications derived from use of our products.

17. Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, customs or biosecurity holds, courier or postal service disruptions, raw material or supply chain shortages, labour disputes, or failures of utilities or telecommunications.

18. Privacy & Data Protection

Our collection, use, and retention of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you acknowledge our data practices as described in the Privacy Policy.

19. Governing Law & Dispute Resolution

These Terms shall be construed and enforced in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales. You irrevocably consent to venue and personal jurisdiction in such courts.

20. Amendments & Updates

We reserve the right to modify these Terms at any time without prior individual notice. Material changes will be indicated by updating the Effective Date above. Continued use of the Website following such modifications constitutes binding acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

21. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

22. Entire Agreement

These Terms, together with our Privacy Policy and any additional written agreements signed by both parties, constitute the entire agreement between you and Majesty Holdings Pty Ltd regarding Website use and product purchases, superseding all prior or contemporaneous communications and proposals.

23. Contact Information

For inquiries regarding these Terms, product specifications, or order status, please contact:

Majesty Holdings Pty Ltd (ACN 140 407 236) trading as Silverback Peptides
PO Box 212, Moorebank NSW 1875, Australia
General support: support@silverbackpeptides.com.au
Privacy enquiries: privacy@silverbackpeptides.com.au

© 2026 Majesty Holdings Pty Ltd trading as Silverback Peptides. All rights reserved.