Contact Us
We’re here to help with product questions, order enquiries, privacy requests, and anything else you need. The fastest way to reach us is by email — most enquiries are answered within one business day.
Business Details
Majesty Holdings Pty Ltd (ACN 140 407 236)
trading as Silverback Peptides
U1, 351 Newbridge rd, Moorebank NSW 2170 or PO Box 212, Moorebank NSW 1875, Australia
How to reach the right team
- General & product enquiries: support@silverbackpeptides.com.au
- Or contact us via WhatsApp on +61 416 294 654
- Order issues, damaged or incorrect items (please notify us within 48 hours of delivery — see our Terms & Conditions. Your rights under the Australian Consumer Law are not affected): support@silverbackpeptides.com.au
- Privacy requests, data access, corrections or complaints (see our Privacy Policy): privacy@silverbackpeptides.com.au
Business hours
Monday – Friday, 9:00am – 5:00pm (Sydney, AEST/AEDT)
Closed on weekends and Australian public holidays.
Send Us a Message
The quickest way to reach us is by email. Tap the button below to open a new message in your email app — or copy the address into your preferred mail client.
When emailing us, please include:
- Your order number (if applicable);
- The reason for your enquiry — product question, order issue, privacy request, or other;
- For damaged or incorrect items: photographs of the product and packaging, plus the batch number from the label.
Information you send us by email (your name, email address, and the contents of your message) is collected and used to respond to your enquiry, and is handled in accordance with our Privacy Policy. We will not use this information for marketing purposes unless you separately opt in.
Important reminder
All products supplied by Silverback Peptides are sold strictly for laboratory research and in vitro experimental use only. They are not therapeutic goods and are not intended for human or veterinary consumption. We are unable to provide medical, clinical, dosing, or administration advice. Please direct any health-related questions to a qualified medical professional.
